My We Deliver PDF is unreadable; now what?
Answer
Let We Deliver know right away. We can often contact the library who provided the copy and request that they rescan it.
In order to get you the fastest delivery possible, article and chapter scans are often automatically delivered to your account directly from the lending library and we may have not had the chance to verify your copy.
Some electronic materials may unknowingly come from lending libraries who do not meet accessibility standards. If the materials delivered do not meet your needs, please contact us and we will work to provide the document in a more accessible format.